Effective Date: 1 January 2026
Last Updated: 1 January 2026
True Fortune Casino ("we", "our", "us") is committed to protecting the privacy and security of personal information provided by our users. This Privacy Policy outlines how we collect, use, store, and protect your data when you access True Fortune Casino services, including the True Fortune Casino login portal and promotional offerings such as True Fortune Casino free spins.
When you register an account or interact with True Fortune Casino, we collect various types of personal information to provide our services effectively and comply with legal obligations.
We collect the following personal details during account registration:
To process transactions and comply with Australian financial regulations, we collect:
We automatically collect technical information when you access True Fortune:
True Fortune Casino processes your personal data for legitimate business purposes and legal compliance. Your information enables us to deliver secure, personalized gaming experiences.
We use your data to:
Your information is used to:
With your consent, we may use your contact details to send promotional materials, bonus offers, newsletters, and updates about True Fortune Casino services. You may opt out of marketing communications at any time through your account settings or by contacting our support team.
We analyze aggregated usage data to enhance platform performance, develop new features, and improve user experience across all True Fortune Casino services.
True Fortune Casino does not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted partners under specific circumstances.
We share necessary information with third-party service providers who assist in:
All service providers are contractually bound to protect your data and use it solely for specified purposes.
We may disclose your information when required by law, including:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your data.
True Fortune Casino implements industry-standard security measures to protect your personal and financial information from unauthorized access, alteration, disclosure, or destruction.
Our security infrastructure includes:
We maintain strict internal policies regarding data access:
You are responsible for maintaining the confidentiality of your True Fortune Casino login credentials. Never share your password with others, and contact us immediately if you suspect unauthorized account access.
True Fortune Casino retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.
While your account remains active, we retain all associated personal and transactional data to provide continuous service and maintain accurate records.
Following account closure, we retain your information for a minimum of seven (7) years to comply with Australian financial record-keeping requirements, anti-money laundering regulations, and potential legal claims.
If you opt out of marketing communications, we will retain minimal information necessary to honor your preference and prevent future contact.
Under Australian privacy law, you have specific rights regarding your personal information held by True Fortune Casino.
You may request a copy of all personal data we hold about you. We will provide this information in a commonly used electronic format within thirty (30) days of your request.
You have the right to request correction of inaccurate or incomplete personal information. You may update most details directly through your True Fortune Casino account settings or by contacting customer support.
You may request deletion of your personal data, subject to our legal obligations to retain certain information for regulatory compliance and record-keeping purposes.
You may request that we limit how we use your personal information in certain circumstances, such as while we verify data accuracy or assess legal grounds for processing.
You may request transfer of your personal data to another service provider in a structured, machine-readable format where technically feasible.
You may object to processing of your personal data for marketing purposes or where we rely on legitimate interests as our legal basis for processing.
To exercise any of these rights, please contact our Data Protection Officer using the details provided in the Contact Information section below. We will respond to all requests within the timeframes required by applicable law.
True Fortune Casino uses cookies and similar technologies to enhance user experience, analyze site traffic, and deliver personalized content.
Our platform employs the following categories of cookies:
You can manage cookie settings through your browser preferences. Note that disabling certain cookies may limit functionality and prevent access to some True Fortune Casino features.
Some cookies are placed by third-party analytics and advertising partners. These providers have their own privacy policies governing data collection and use.
True Fortune Casino primarily operates within Australia. However, some service providers may be located overseas. When we transfer your data internationally, we ensure appropriate safeguards are in place through contractual obligations and compliance with Australian privacy principles.
We only transfer personal information to jurisdictions that provide adequate data protection standards or where recipients have agreed to protect your data in accordance with Australian law.
True Fortune Casino services are strictly available only to individuals aged eighteen (18) years or older. We do not knowingly collect personal information from minors.
If we become aware that we have inadvertently collected data from a person under the legal gambling age, we will immediately delete such information and close the associated account.
Parents or guardians who believe their child has provided personal information to True Fortune Casino should contact us immediately using the details provided below.
True Fortune Casino may contain links to external websites or services not operated by us. This Privacy Policy applies only to our platform.
We are not responsible for privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit through links on True Fortune Casino.
True Fortune Casino reserves the right to update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.
We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of True Fortune Casino services after such modifications constitutes acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or how True Fortune Casino handles your personal information, please contact our Data Protection Officer:
Data Protection Officer
True Fortune Casino
Email: privacy@truefortunecasino.com.au
Response time: Within 48 hours for urgent matters, within 5 business days for general inquiries
If you believe True Fortune Casino has breached your privacy rights or applicable data protection laws, you may lodge a complaint with our Data Protection Officer using the contact details above.
We will investigate all complaints promptly and respond within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
By creating an account, accessing True Fortune Casino login, or using any True Fortune services including claiming True Fortune Casino free spins, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
You consent to the collection, use, storage, and disclosure of your personal information as described in this document.
If you do not agree with any aspect of this Privacy Policy, please discontinue use of True Fortune Casino services immediately.